Cookie Policy
How we use cookies and similar technologies on our platform
Last updated: February 23, 2026
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better browsing experience, and supply information to the site owners.
Similar technologies include web beacons, pixels, and local storage, which function in comparable ways. In this policy, "cookies" refers to all such technologies collectively.
How We Use Cookies
Scan2Order uses cookies to ensure our platform functions correctly, to understand how you interact with our service, and to improve your experience. We categorize our cookies into the following types:
Essential Cookies
These cookies are strictly necessary for the operation of our platform. They cannot be disabled. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| session | Maintains your authenticated session and CSRF protection | Session |
| XSRF-TOKEN | Prevents cross-site request forgery attacks | Session |
| locale | Stores your preferred language selection (31 languages supported) | 1 year |
| cookie_consent | Records your cookie consent preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Distinguishes unique users and tracks page views, session data, and traffic sources | 2 years |
| _gid | Google Analytics | Distinguishes users for daily reporting | 24 hours |
Preference Cookies
These cookies remember choices you make to provide a more personalized experience.
| Cookie | Purpose | Duration |
|---|---|---|
| theme | Stores your display preference (if applicable) | 1 year |
| dismissed_notices | Tracks which notification banners you have dismissed | 30 days |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Stripe: When you access payment or subscription pages, Stripe may set cookies to enable secure payment processing, fraud detection, and PCI compliance. See Stripe's Privacy Policy.
- Google Analytics: We use Google Analytics to understand website usage patterns. Google may use the data collected to contextualize and personalize ads in its own network. See Google's Privacy Policy.
Your Consent
When you first visit our website, you will see a cookie consent banner that allows you to accept or customize your cookie preferences. Essential cookies are always active because they are necessary for the platform to function.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, which will trigger the consent banner again.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Please note that blocking or deleting cookies may affect the functionality of the Service. Essential cookies are required for the platform to operate correctly.
For information on managing cookies in popular browsers:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy
- Edge: Settings > Cookies and Site Permissions
Cookies for QR Menu Visitors
When end-users (restaurant customers) scan a QR code and view a digital menu, minimal cookies may be set:
- Session cookie: To maintain the menu viewing session
- Language preference: To remember the selected language for the menu
- Analytics: Anonymous scan and view tracking (if the business has analytics enabled)
No account registration or personal data is required from end-users to view a QR menu.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The "Last updated" date at the top of this page indicates the most recent revision.
Contact Us
If you have questions about our use of cookies, contact us at:
- Email: hello@scan2order.app
- Address: Scan2Order, Krya Vrysi, Pella, Greece
